Typically, orders are shipped from our warehouse in Japan within 10 calendar days of purchase completion. We will send a "Shipping Confirmation" email to your registered email address once your order has been dispatched.
If we anticipate a significant delay in shipping from our warehouse due to circumstances such as seller delays or severe weather, we will notify you.
If you have not received a "Shipping Confirmation" email after the standard 10 calendar days period and you have not received a delay notification from us, please contact our customer support so we can investigate the matter for you.