⚠️ GW期間（5/2〜5/6）はお問い合わせへの返信にお時間をいただく場合がございます。ご了承ください。
⚠️ Due to Japanese public holidays (May 2–6), our response times may be delayed. We apologize for any inconvenience.
Skip to main content
Help
Submit a request
Sign in
Sign in
Submit a request
Help
Q&A
Customs & Duties
Customs & Duties
What should I do if I'm asked to pay customs duties?
My package seems to be held at customs. What should I do?