Cross Cart checkout does not currently have a remarks or notes field, so free-text instructions (such as a size choice or a name for engraving) cannot be sent to the shop with your order.
🛒 If the Product Page Offers Options
When a shop sets up options for a product (size, color, text to be engraved, and so on), those choices appear on the product page itself. Please select or enter them there before adding the item to your cart — options chosen this way reach the shop correctly.
⚠️ If the Product Description Says "Write It in the Remarks Field"
Some product descriptions ask buyers to write a size or a name "in the remarks field". Since Cross Cart has no remarks field, this information cannot reach the shop. If you order such an item anyway, the outcome depends on the shop — for example, the shop may be unable to ship the item without the required information and the order may be canceled, or personalization may be completed with unintended details (such as a name other than yours).
Any disadvantage arising from such an order is borne by the customer, and we are unable to offer re-shipment or compensation for these outcomes. We recommend not ordering items that require remarks-field input.
📩 If You Are Unsure Before Ordering
If you cannot find an option for the size or personalization you need, please contact the shop directly through the CONTACT page on the shop's website before placing your order.