Cross Cart is a proxy purchasing service — we purchase items from shops in Japan on your behalf and ship them to your international address. Because each product is made and sold by the individual shop, we do not have detailed information about the products themselves, such as:
- Stock availability and restocking plans
- Sizes, dimensions, colors, and materials
- Product specifications and how to use the product
How to Ask the Shop
For these questions, please contact the shop directly. You can usually find a "CONTACT" page or link on the shop's website.
Please Note
Questions about international shipping, your order status, payment, customs, or receipts are handled by us — please feel free to contact our customer support for those.