As a general rule, we cannot accept cancellations, returns, or exchanges for customer-related reasons once an order has been placed.
We kindly ask that you carefully check all items, quantities, and prices in your cart before confirming your order.
If your delivery address is in the EEA (the EU, plus Iceland, Liechtenstein, and Norway), you have a statutory right of withdrawal within 14 days of receiving your order. Please see our Returns & Refunds Policy.
🛒 About Automatic Cancellations
If the shop cannot get your item to our warehouse in Japan within approximately 23 days of your order, your order will be automatically canceled and fully refunded to your original payment method. You do not need to do anything in this case.