If an item you received is damaged or defective, we will investigate the matter and assist you. Please contact us via the contact form within 7 calender days of delivery with the information listed below.
Please Keep All Items
Please keep all items, including the shipping box and all packaging materials, until our investigation is complete.
Information We Need
- A photo of the outside of the shipping box.
- A photo showing the packaging condition, with the items inside the box.
- A clear photo or video of the damaged or defective part of the item.
Once we receive your inquiry, we will review the details and get back to you as soon as possible with a solution.